To meet our regulatory requirements we must verify the identity of each member (e.g director/shareholder) appointed during the company formation or using our address services.
To do this we will conduct an electronic check with Credit Safe. A link will be sent to each director/shareholder who will need to have one of the following to complete the check:
- Copy of current valid passport
- Current valid UK or EEA photocard driving licence
- Residence Permit issued by the Home Office to EEA Nationals.
Don’t worry 90% of our customers pass without any problems and the process only takes a couple of minutes.
Occasionally the electronic ID check does not pass so our team will ask for further information and/or ID evidence.
The forms of identification:
Proof of name:
- Copy of current valid passport
- Current valid UK or EEA photocard driving licence
- Residence Permit issued by the Home Office to EEA Nationals
Proof of Address:
- Utility Bill (within the last three months)
- Council Tax bill for the current tax year
- Mortgage statement
- Bank Statement (within the last three months)
- HMRC self assessment or tax demand letter
For International Customers, whose residential address is outside the UK, an additional £10 charge will be applied to conduct the checks.
In extremely rare circumstances where we are unable to verify any individual’s identity, we are happy to refund your payment less our charges to conduct these searches. These are charged at £5 for each UK resident and £10 for international residents.
